In-App Learning Arcade
Impact
100,000+ kits generated with user samples, favorable reviews from the producer and tech community
Company
Role
Product Design Lead
Responsibilities
UI/Visual Design
Prototyping
Interaction Design
Concept/usability testing
Team
Product Manager
2 Full-stack engineers
1 Backend Engineer
1 QA Analyst
Year
2021
The problem
High report volume due to a lack of in-product resources for learning the instrument
The approach
Bring external learning resources in-app in one dedicated location
Challenges
Key challenges included limited resources for research and a complex tech stack, combining stateful web architecture with modern music tech libraries.
Previous state
Existing resources were scattered across various channels, including our knowledge base and Youtube
User flows
I outlined user flows to map where and how learning content could be accessed in-app
